About

QA Automation | Team Management | Loyalty Domain | Retail Domain | CI/CD -Jenkins | API Automation | Manual Testing | Mobile Testing | Game Testing | Selenium with Ruby & Python | Automation Framework Design | Jira | Agile | Jira reports I possess extensive experience of 11+ years in the design and implementation of automation frameworks, having successfully contributed to a wide range of projects, particularly within startup environments. My work has been instrumental in solving complex issues related to delivery, loyalty programs, enterprise solutions. My approach to these challenges has consistently involved building robust teams capable of delivering high-quality products. I have also taken a proactive role in defining and establishing effective quality assurance (QA) practices and workflows, as well as recommending QA policies that not only enhance product quality but also drive meaningful improvements to the overall user experience.

Education

  • Bachelor’s degree in Computer Science from Pune University

Experience

  • Senior QA Manager at ZINRELO (Oct 2016 - present) -

    Automation Framework Development: Built and implemented automation frameworks, significantly improving product efficiency and quality. Utilized Python and Selenium for framework implementation. Successfully reduced manual testing efforts and enhanced testing accuracy.

    QA Practices and Workflows: Pioneered the development and implementation of effective QA practices and workflows. Ensured streamlined, comprehensive testing processes aligned with project objectives. Incorporated automation testing best practices into the workflow. Implemented Jenkins for Continuous Integration (CI) to run daily sanity and regression tests.

    Team Leadership: Assembled and led high-performing teams, fostering a collaborative and results-oriented work environment. Emphasized open communication and cultivated a culture of continuous improvement. Implemented Jira workflows for bug life cycle management. Set up multiple Jira dashboards for comprehensive bug reporting and process insights.

    Startup Problem Solving: Consistently addressed and resolved critical issues related to customer loyalty programs and enterprise-level solutions. Demonstrated adaptability and innovative problem-solving skills to meet rapidly changing business requirements. Created Jira boards for different product swimlanes, such as automation and customer tickets, optimizing bug tracking.

    Customer-Facing: Managed engineering aspects for the Customer Success team, resolving customer queries and suggesting solutions. Collaborated with Customer Success Manager to streamline processes, reducing query/bug resolution time from days to hours. Effectively assigned and coordinated issue resolution within the engineering team. Jira Configuration and Reporting Expertise: Proficiently set up Jira dashboards and workflows to streamline project management processes, customizing them to meet specific project needs. Generated and analyzed Jira reports to provide valuable insights into team process changes, supporting data-driven decision-making and process improvement efforts.

  • SDET at Blinkit (Formerly Grofers) (Mar 2016 - Oct 2016) 8 mos

    Integral team member: Collaborated as an sole QA team member of the merchant signup process for Blinkit (formerly known as Grofers), a prominent player in the B2C industry.

    Manual QA : Spearheaded the manual testing efforts for the product, ensuring rigorous testing protocols and high-quality standards were met.

    QA Automation: Design and execution of an automation framework, helping testing procedures to enhance efficiency and product quality. This automation framework significantly reduced manual testing efforts and improved testing accuracy.

    QA Processes: Established and implemented comprehensive QA processes from scratch, as this initiative marked the formation of a new team. This included defining quality assurance standards, creating test plans, and fostering a culture of thorough testing and continuous improvement.

    Introduction to Jenkins: Introduced and configured Jenkins to facilitate the automated execution of the test suite, ensuring seamless integration into the development pipeline. This CI/CD implementation enhanced the efficiency and consistency of testing procedures.

  • Quality Analyst at hem.com (Oct 2015 - Feb 2016) 5 mos

    Manual Testing & Automation Framework Implementation: Played a pivotal role in ensuring the quality and reliability of the supply chain management product. Conducted thorough manual testing to identify defects and verify system functionality. Additionally, took charge of building and implementing a robust automation framework to optimize testing processes.

    Jenkins Automation: Leveraged Jenkins, a leading Continuous Integration (CI) tool, to orchestrate and schedule the execution of the automation suite. This streamlined the testing workflow, improving efficiency and ensuring consistent and reliable test runs.

  • Senior software engineer - QA at VERTIS INFOTECH (May 2013 - Oct 2015) 2yrs 6 mos

    Manual Testing Expertise: Diligently wrote and executed test cases for the client’s product in strict adherence to the test plans provided by the client. This included comprehensive manual testing to ensure the product’s functionality, reliability, and adherence to quality standards.

    Automation Suite Enhancement: Took an active role in enhancing the existing automation suite in ruby and selenium by developing and incorporating automation scripts. These scripts not only accelerated the testing process but also increased its coverage.

  • Test Engineer at GLOBALSTEP (Aug 2012 - Apr 2013) 9 mos

    Manual Testing for English Premier League Football Analysis Software: Conducted thorough manual testing for software utilized by English Premier League football teams to analyze their games. Developed comprehensive test cases to evaluate the software’s functionality and executed test cases to verify the software’s performance and reliability.

    Manual Testing for NCAA Basketball Game Analysis Software: Performed meticulous manual testing for software designed for NCAA (National Collegiate Athletic Association) basketball game analysis. Crafted and executed test cases tailored to the unique needs of NCAA, verifying the software’s capabilities and accuracy in assessing basketball games.

Skills

  • Testing - Manual / Automation / Performance / Load / Mobile / Github / Jenkins / Team Management / JIRA workflows and DashBoards / API Automation / Team Building
  • Language - Ruby / Python
  • Tools - Rspec / Gatling / Jmeter / Pytest / Test Rail

Contact me

Email: nachiketk21@gmail.com